Frequently Asked Questions
What do I get when I buy a subscription to E5 Trading?
You get access to the E5 Trading indicator suite, which is comprised of four (4) powerful feature-packed indicators: [E5 Trading] Setups & Trends, [E5 Trading] Squeezes and Breakouts, [E5 Trading] Advanced RSI, and [E5 Trading] Relative Volume, which are available on the TradingView platform.
Exclusive trading features include trend reversal signals and candles with auto-confirmation, long and short signals on multiple trade setups, trend-following candles, price strength signals, dynamic stop-loss and take-profit guardrails, a real-time divergences confluence system, squeeze plays with early entry, squeeze breakout, and breakout reversal signals, support and resistance levels, advanced RSI features, relative volume, and volume power bars.
Detailed tooltips are provided to accelerate learning and your ability to use the indicators effectively. Comprehensive real-time alerts on all features support manual or bot-trading, and our signals never repaint. Our indicators provide stunning visualizations with a fully customizable user experience.
We are also pleased to offer our indicator suite subscribers VIP access to our E5 Trading Discord, which provides real-time streaming trade signals over multiple timeframes (5m, 15m, 1H, 4H, 1D) for the top 25+ cryptocurrencies by market cap.
What markets can I trade using it?
Any market to include crypto, stocks, and forex! If the data is available in TradingView, our indicators can be used. Our tools work on all markets globally, on all timeframes (e.g., 1m, 5m, 15m, 1H, 4H, 1D, 3D, 1W, 1M, etc.).
What differentiates the E5 Trading indicator suite from other options on the market?
We use industry-standard terminology that can be researched and studied to help you understand the indicator suite's underlying technical analysis concepts and applications.
We do not use confusing settings that require you to manually "fine-tune" settings for every asset on every timeframe. Our indicators work out of the box with default settings.
We provide a powerful combination of non-correlated indicators based on trends, volatility, momentum, volume, and chart studies (i.e., trendlines, candlestick patterns, chart patterns, support and resistance) to help you identify confluence before entering into a trade -- a trading best practice!
We provide comprehensive tooltips and a user Guide with illustrative examples showing how to use our indicators and identify confluence. All features have alerting capability to ensure you never miss an important trade and can integrate with 3rd party bot-trading platforms.
We provide a market screener via Discord for eight (8) trade signals over five (5) popular timeframes for the top 25+ cryptocurrencies by market cap to help you quickly identify trade opportunities.
Our signals never repaint after a candle closes.
Do I need a TradingView account?
Yes. Sign up for a basic FREE account at TradingView and complete your profile to obtain a TradingView username.
Provide your TradingView username during checkout in the appropriate standard field so we can grant you access to the E5 Trading indicator suite in the “Invite-only scripts” section of TradingView’s “Indicators" menu.
During checkout, you will be prompted to provide your Discord username so we can assign the “VIP” user role to you in our E5 Trading Discord community. This VIP user role provides access to real-time streaming reversal signals, trade setups, price strength, and squeeze play signals over multiple timeframes for the top 25+ cryptocurrencies by market cap.
How long does it take to receive access after purchasing?
After completing your purchase, please allow up to 12 hours for our team to process your order and grant you access to the E5 Trading indicator suite. This is a manual process, so please be patient while we process your order.
If you have not received access within 12 hours or have difficulty accessing the indicators in TradingView, please reply to your order confirmation email or request help in Discord via our ┇🎫┇open-ticket channel.
Can I buy the indicator suite before setting up a TradingView account?
Yes, you can set up a FREE TradingView account at any time. After setting up your TradingView account, provide us with your TradingView username, which you can update using the Account link at the top of the E5 Trading website. Type in your email, and a one-time password (OTP) will be emailed to you. Enter the six-digit OTP from your email into the customer portal and update your account information by adding TradingView and Discord usernames.
If you have problems accessing the link, you can reply to your order confirmation email with your TradingView and Discord usernames.
Do I need a Discord account?
No, the E5 Trading Discord is an optional feature and not required to use the E5 Trading indicator suite for TradingView. That said, we encourage you to join our Discord community because it's easy to establish an account, and the real-time streaming trade signals are a powerful feature designed to enhance your trading experience.
When you subscribe to our indicator suite, you will be granted VIP access to our Discord, which provides real-time streaming trade signals over multiple timeframes for the top 25+ cryptocurrencies by market cap. This feature acts as a market screener to help you quickly identify trade opportunities based on signals generated by our indicator suite, covering multiple timeframes and trading strategies.
Your complimentary VIP access lets you connect with other E5 Trading indicator suite users to share trade ideas, knowledge, and learnings.
I’m a beginner. Is the E5 Trading indicator suite right for me?
Absolutely! E5 Trading was developed to satisfy the needs of beginner, intermediate, and advanced traders. We built our indicators to be user-friendly, intuitive, and supported by helpful and appealing visualizations. We also included comprehensive tooltips on every feature in the indicator suite to help fast-track your learning.
We also use industry-standard trading terms to describe our indicators. We believe using standard trading terms is helpful to traders who want to research and learn about the core technical analysis concepts that serve as the foundation for our indicator suite.
The E5 Trading indicator suite provides high-quality signals based on proven trading methodologies. This user Guide provides an extensive set of examples showing how to identify confluence using the E5 Trading indicator suite. Study these examples closely and practice identifying confluence before entering into trades.
Is there a user guide available to help me learn?
Yes. You may review our E5 Trading indicator suite Guide for detailed information, use cases, instructions, and illustrative examples for all available features. In addition, there are detailed tooltips on every feature in each indicator within TradingView to support your learning.
We recommend you also check out the Features page of our website for descriptions and illustrative examples of the key features in the E5 Trading indicator suite and Discord.
How much does the E5 Trading indicator suite cost?
Monthly subscriptions cost $89.99 per month, and we offer a New Product Launch promotion on the Monthly plan for 50% off -- only $44.99 per month for as long as you retain your subscription. Once we reach 500 subscribers, we will eliminate discounted monthly pricing, and plans with longer subscription commitments can be purchased at discounted rates.
The Quarterly plan is offered at a 30% discount ($188.98 per quarter), and the Yearly plan is offered at a 40% discount ($647.93 per year).
What is your refund policy?
We want you to be completely confident in purchasing the MetaWorld Crypto indicator suite, so we offer it to you “risk-free.” This means you have seven [7] calendar days to try the E5 Trading indicator suite before your credit card is charged. You may cancel your subscription anytime via the Account link, which provides access to the customer portal where you can manage your subscription.
If you cancel your subscription at any time during your 7-day trial period, your access to the E5 Trading indicator suite and Discord VIP access will be terminated immediately.
If you cancel your subscription at any time after your 7-day trial period has ended, your subscription will terminate at the end of the current billing cycle, and you may continue using the indicator suite within TradingView and VIP features within Discord until your subscription term runs out.
Can I upgrade, downgrade, or cancel my subscription?
Yes, you are always in control of your subscription through our customer portal, and we offer flexible subscription management options. Click on Account and enter the email address used to purchase the E5 Trading indicator suite in the customer portal pop-up menu. Enter your password if you set one up; otherwise, check your email for the one-time password required to access the customer portal. It may take a few minutes to arrive.
In the customer portal, you can select your active subscription and make changes. The options available are Edit Subscription and Cancel Subscription. You may also change your account information, payment method, view your billing history, and download invoices for any previously completed payments or refunds.
Do you guarantee I’ll make money?
No. E5 Trading LLC offers no guarantees of financial performance from using our indicator suite, and we offer no investment advice. All investment and trading decisions you make are entirely your own, and E5 Trading takes no responsibility whatsoever for your financial performance, good or bad.
No matter how experienced a trader you are, we urge you to follow sound risk management techniques on every trade as part of your trading system. Use responsible position-sizing and use a stop-loss on every trade. Risk management is more important than any indicator suite feature or trade setup available -- from us or anybody else.
How do I raise a question, concern, or request support?
It’s easy. You have two options to ask a question or request support.
Email info@e5trading.com or submit a help ticket in Discord using the ┇🎫┇open-ticket channel. Our goal is to provide outstanding customer service, and we are committed to answering every inquiry. Please be patient; an E5 Trading team member will respond as soon as possible.
Can I use this indicator suite for bot-trading on third-party platforms?
Absolutely! The E5 Trading indicator suite includes comprehensive alerting features that were developed to help optimize the experience of trading with bots on third-party platforms. For example, 3Commas and Cryptohopper utilize webhooks that can be set up inside each alert’s pop-up menu within TradingView. Helpful links from both 3Commas and Cryptohopper are included here: 3Commas and Cryptohopper.
How are product enhancements, new features, and bug fixes managed?
We are committed to continuous improvement and anticipate making product enhancements in the future. We are open to customer feedback and will work to resolve any “bugs” that users identify and share with us. Constructive feedback and positive vibes will be rewarded at our discretion. Any updates to the core suite of E5 Trading indicators will be rolled into the existing product at the existing price.
Whenever we publish an update to any of our indicators, we will log changes in TradingView. These changes can be viewed by current subscribers by selecting the “Read more” icon next to each of our indicators, located on the right side of the “Invite-only scripts” menu. A pop-up window containing all change log release notes organized on a timeline since initial publication will appear.
How do I submit ideas for product improvements or notify you of a potential “bug”?
You may submit your ideas for E5 Trading indicator suite product enhancements and new features or alert us about any potential "bugs" you may find while using our product to our public ┇📬┇suggestions channel in Discord, or via email (info@e5trading.com). You may also submit your ideas about how to improve our Discord community. Thank you in advance for your feedback!
Any personal account support requests should be input into the ┇🎫┇open-ticket channel or email.
How do I update to the latest version after a product update?
Whenever we make a product update that changes the behavior or user interface of the E5 Trading indicator suite, we will notify you via email and update our TradingView change log.
When you receive this email notification, refresh the E5 Trading indicators in TradingView using a simple manual process that should take you no more than 30 seconds. Here are the steps in proper sequence:
- Reload / refresh your browser or mobile application
- Remove the E5 Trading indicators from your chart
- Re-add each indicator from “Invite-only scripts” in TradingView
Refer to the Indicator Updates section of our Guide for step-by-step instructions.
Do you have an affiliate / referral program?
Yes, we do! We pay generous recurring referral fees (up to 20%) for new subscribers that sign up through your affiliate link. Payout percentages are based on a tiered payout system, and all payments will be made directly to your PayPal account. Visit our Affiliates page for more information or apply directly to become and E5 Trading affiliate.